Seven Quality Management Principles behind ISO 9001 requirements

Why ISO 9001 certification?

The ISO 9001 standard is a basic framework for any organization – large or small – to ensure a good ISO Certification for Quality Management System. The purposes of the standard are to allow a company to provide higher levels of customer satisfaction, along with consistently supplying products or services that meet customer requirements, as well as to achieve business goals and targets and to maximize profitability. ISO 9001:2015 certification can help a small business in specific areas, especially in business process consistency and supplier relations.

Requirements ISO 9001:2015 Certification

ISO 9001:2015 Certification specifies requirements for a quality management system when an organization:

1. Required to expose its capability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and

2. Focus to increase customer fulfillment through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.

Requirements of ISO 9001:2015 Certification are collective and are planned to be applicable to any organization, mindless of its type or size ratio, or the products and assistance it provides.

Have you ever wondered why the ISO 9001 standard has some of the requirements that it does? Or have you wondered why a requirement is worded the way it is? By understanding the main principles behind the writing of the standard you can not only understand the requirements better, but you can also work on a more successful implementation of the requirements into your Quality Management System.

There are seven Quality Management Principles upon which the ISO 9001 requirements for Quality Management Systems are based. These are not introduced in any order, as they are altogether observed as equally important to running a good quality management system. They are equally applicable to product- or service-based administration, and they are important administration ideas behind any system for quality management.

QMP1 – Customer Focus

Since the whole goal of a company is to provide products or services to customers, it makes sense that there is a focus on customers as a main element. This begins with knowing your client and their requirements, ensuring there is communication with clients all through the process, and measuring the fulfillment of your client as a method of measuring if the requirements, spoken or unspoken, have been met.

QMP2 – Leadership Importance of Top Management

It has been said many times that if the top levels of management are not behind the implementation of any QMS, it is bound to fail. While this may not always be a fact, it is true that the more involved the top levels of management are in the QMS, the better the chance of success, and the better implemented the end result. If top management – who is responsible for controlling the cash flow of the organization – can see the benefit of the system, it is much more likely to be used to its fullest advantage.

QMP3 – Engagement of People

It is important that people throughout the organization create value, especially in our ever-growing competitive world. To ensure this, the ISO Quality Management System Certification must focus on the competence of people to help them become engaged in the processes to build value in them. By having empowered and engaged people in the organization, this can become a driving force behind meeting the objectives of the organization.

QMP4 – The Process Approach

Trying to understand, control and improve an overall system can often be complicated, which can make any efforts doomed to failure. However, by looking at the overall system as smaller interrelated processes you can focus your efforts toward more consistent and predictable results on the individual processes of the system. Controlling and improving the individual processes can be a much easier and more effective way to control and improve the entire system.

QMP5 – Improvement

Companies that stay stagnant in an ever-more-competitive market will quickly be overtaken by their competition, and in order to counteract this pressure the company must improve in order to drive down cost and maintain market share. This allows the company to react to changes in internal or external conditions to create new opportunities. The whole idea of having a quality policy, with objectives that are consistent with this policy, works toward improvement. Objectives need to be planned and SMART (Specific, Measurable, Attainable, Realistic, Time-based), and will not work without commitment to change.

QMP6 – Evidence-based decision making

It is said that you are more likely to get the desired results by basing decisions on analysis and evaluation of data rather than a gut instinct of the situation. This is why there is a focus on monitoring & measurement in the ISO 9001 requirements (in fact, 4 of 6 mandatory documented procedures are from this section). In order to know that a process is functioning properly we need adequate data, and in order to plan and assess improvements this data is even more important. Because of this, maintaining good records becomes crucial to facilitate many of the other Quality Management Principles.

QMP7 – Relationship Management

Because the interaction with interested parties such as customers, employees and suppliers can influence the performance of an organization, it is critical to manage these relationships. The focus is often on managing the relationships with the supplier network, but maintaining the relationships of all parties is important to optimize their impact on the organization and make sustained success more likely. Successful companies see these relationships as partnerships rather than strictly customer/supplier interactions.

How to use the Quality Management Principles in your QMS

By understanding these overall principles, and putting a focus on them into your QMS, you will find it easier to implement the requirements and find that the end result will be more focused to your needs as a company. If you are aligning your ISO Quality Management System Certification to the ISO 9001 requirements, how much simpler will the implementation be if you also ensure that your processes focus on the same principles as the requirements, and how much more effective will your system be? How can you ignore the principles behind the system if you want to ensure that your QMS will function so that you see the most benefit?

After reading that you have a question in Mind that how to get ISO Certification for that there are many ISO certification Body to fulfill that. ISO 9001 Certification Services helps to check out the ISO procedure.

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