Friday, 17 November 2017

HOW TO GET ISO 20000 CERTIFICATION - IT SERVICE MANAGEMENT SYSTEM?

ISO/IEC 20000 is the first international standard for IT service management. IT Service Management with an integrated set of management processes for effective delivery of services to customers.ISO 20000:1-2005 is based on the ITIL (Information Technology Infrastructure Library) framework. ISO 20000 certification prescribes that the organization has adequate controls and procedures in place to consistently deliver a cost effective and quality IT service.


ISO/IEC 20000 CONSISTS OF TWO PARTS:
ISO/IEC 20000-1:2005
 ISO/IEC 20000 designed to help organizations develop integrated processes necessary to deliver effective managed IT services to customer.
The scope includes: 
·         Requirements for a management system 
·         Planning and implementing IT service management 
·         Service delivery process 
·         Relationship processes 
·         Resolution processes
·         Control processes 

ISO/IEC 20000-2:2005
ISO/IEC 20000-2 has commit with the development and implementation of best practices that are needed to attain ISO/IEC 20000 objectives.

KEY FEATURES OF ISO 20000 STANDARDS
ISO 20000-1:2005 is the First version of IT Service Management System standard which is applicable to all Information technology service providers and organization depending on information technology relate to their business activities.
ISO 20000-2 is a Code of Practice that describes the best practices for Service Management processes within the scope of ISO 20000-1The standards is particularly used for organizations preparing for an audit against ISO 20000-1 or planning of IT service improvements.
BENEFITS OF ADOPTING ISO/IEC 20000 
By certifying your business to ITSM system against ISO/IEC 20000-1 can bring the following benefits to your organization. 
·         ISO 20000 certification standards have demonstrate the requirements of organization which upholding a reliable ISOCertification for IT service and infrastructure.
·         It provide more opportunities to improve the efficiency, reliability and consistency of IT services impacting costs and service.
·         Better alignment between business objectives and IT, reducing risks and improving communication between business areas.
·         Continual Improvement built into the processes which increase the efficiency and productivity.
·         Suppliers and partners will become more integrated and service focused 
·         Its create competitive edge to business .
·         It create loyalty image to business in providing quality IT service to customers.

CONTACT US
For more Information about ISO Certification and training course please contact our ISO professional team on today through mail and Ph: +91 9962590571 / 9600051938


12 comments:

  1. Excellence blog!I read this article and I got far more about

    ISO 20000 certification

    ReplyDelete
  2. I found your blog and it was really useful as well as informative thanks for sharing such an article with us. We also provide services related to ISO 20000 Certification

    ReplyDelete
  3. I just want to thank you for sharing your information and your site or blog this is simple but nice Information I’ve ever seen i like it i learn something today. ISO 20000 Certification

    ReplyDelete
  4. Thanks you for sharing this unique useful information content with us. Really awesome work.iso 20000 certification

    ReplyDelete

5 steps to set up an emergency plan according to ISO 14001

Introduction Do you have a personal emergency plan? Probably not, but if you live in an area of very high risk of e.g., earthquake, it...